What Frank Promises...

Complete transparency from day one

An honest and educated valuation to impartial advice which suits your individual situation

No haggling regarding our fees

One fee for all regardless of property price or location, just simple and fair

Modern, bespoke marketing

Your home beautifully staged, then professionally photographed by the talented Sam Gee, highlighting your homes best features

Your home perfectly launched to the open market

In accordance with the bespoke plan we will design and plan together to work around you and your life

All viewings carefully organised and accompanied by Frank

Just let us work our magic…

The sale of your home personally negotiated by our director Natalie

Ensuring we not only achieve the best possible price for you, but to the right buyer who can work to your timescales.

All conveyancing actively ‘progressed’ not ‘chased’

With clear communication throughout, from start to finish

Honest, straightforward advice… No sales spin

No target driven cliches just personal support, whenever you need us

And definitely no cold calling, no hassling, NEVER…

You know where we are when and if you need Frank, morning to dusk…


Behind The Scenes…

Natalie Ward-Kerr – Founder and Director

Having joined the estate agency industry in 2010, I enjoyed many years working for one of the UK’s largest corporate estate agency’s. Whilst many of those years were incredibly happy, some were most definitely not. Looking back, there were moments when I would question, is it the job I no longer enjoy or is the way in which I am being told to do my job that is making me so unhappy? Luckily, I realised it was the latter. After what felt like an eternity, the (very scary) jump was made and Frank was founded in March 2020 and I have never looked back. Already, Frank has organically evolved and become a business that I am so proud of. The freedom of creativity within our marketing has become one of the biggest strengths to the brand in addition to the ethical approach I can offer due to the independence we have. That’s right, no more targets or macho suits, just selling houses and making so many peoples dreams come true. I feel truly blessed for the support shown by returning clients and recommendations they have shared, in addition to the never ending support shown by my Husband Stephen, he really is a hero for putting up with me.

Living locally in Pakefield, I feel blessed to live in such a wonderful part of the world. Stephen and I share two amazing sons Oliver and Jude who are fast growing into two fine young men, who attend school locally. George and Coco, our very photogenic Ragdoll Cats are however firmly in charge of our household (Stephen included).