Selling With Frank

An independent and honest agency, where you can rely on the right advice to help us achieve the best possible price for your home from the best buyer within timescales to suit your needs….

Estate agents fees are known to vary significantly and can often lead to awkward negotiating and haggling. Frank prefers to keep things transparent and fair, we therefore charge the same basic fee to all our clients, irrespective of the property price or location.

No quibbling, just an honest fee in return for a bespoke service.

A few reasons why Frank may be the right agent for you…

Who is Frank?

Often referred to as a pipe-dream, Frank Estate Agency was founded in early 2020 by Natalie Ward-Kerr. Having spent a number of years working for a large corporate estate agency, it became distinctively apparent to her what an important role an estate agent can play at such a significant time for most buyers and sellers but more interestingly what a difference an agent who actually cares can make.

Having helped hundreds of people move home, it became obvious that clients recognised that Natalie was very different to other agents, that she really did care and that her transparent method of working with everyone was quite simply, refreshingly FRANK.

Our goal at Frank is to maintain an ethical approach to everything property related, not the garish target driven culture that fuels a majority of the macho estate agency industry.

The philosophy of Frank

Free from the constraints from the world of corporate agency where the advice is often given to clients to fulfil their own bottom line, at Frank we have the freedom to offer impartial and refreshingly Frank advice that’s fits you and your home moving aspirations. We build firm and honest relationships with both buyers and sellers, which have historically proven to become life friendships.

Frank is that constant pillar of support through every bend in the home buying and selling journey, fulfilling as many property dreams as possible along the way. Our constant dedication to achieving your personal home moving goals, has and will continue to ensure that Frank is the agent of choice for those seeking a bespoke service. 

Moving with Frank

Moving home often doesn’t fit into normal office hours, here at Frank we understand that and the importance of the role we play to ensure a smooth buying and selling process, that’s why we are here night and day, seven days a week, whenever our vendors need us most. In a competitive market, a bespoke and professional approach is key to ensure that your home stands out amongst the crowd. Here at Frank we offer the exclusive collaboration with renown local photographer Sam Gee. Your home will be thoughtfully staged and photographed with a lifestyle approach in mind, with a creative flair added to ensure that we capture your home in its best possible light.

Frank Estate Agency has been carefully founded to ensure that every element of how we work, revolves around you the client, because you are the centre of our little universe. Whilst Frank continues to organically evolve and develop and stay ahead of moving trends, we endeavour to pave the way for a genuine alternative to our corporate, target driven competitors within the industry.

Featured Testimonials

"With a new job & a 600mile relocation I needed a person, not just a For Sale sign, to make things happen. I had absolute confidence in Natalie. Highly professional with a warm, personal touch. Natalie’s extensive experience & knowledge put me at complete ease. There was no stress or fuss, an outstanding service all round."

20 London Road

"We all know what an estate agent does… but Natalie does things differently!

I viewed a house up for sale with Frank, the offer was accepted separate from the sale of my own house, we then put my house on the market and it sold in a couple of days… Why? Because Natalie is ‘frank’ with you about everything.. ‘no they won’t accept that offer’…. ‘You won’t get that much if you want to sell quick’ try this… etc...

Natalie’s experience and people skills are what makes Frank what it is… We had a few bumps on the road along the way, but Natalie put her heart and soul into my purchase and sale… I would highly recommend Natalie, she’s an absolute pleasure to deal with who gives confidence and most importantly trust in the relationship! Natalie is one of a kind! Thank you for everything 🙏🏻

46 Victoria Road 

"We have moved quite a few times before & have never experienced the passion & professionalism that Natalie at Frank exhibited in selling our last property - she simply gets it - in what can be for most of us a stressful experience!Natalie showed us by her actions that she would go the extra mile to sell our property & help us through the entire process right up to completion.

Natalie walks the walk, unlike others we've had act for us in the past, who simply talk the talk!A great ethical estate agent that we would recommend to all."


"Anyone looking for an estate agent, we would highly recommend using Frank.Natalie went above and beyond expectations to ensure our house sale eventually completed…it was stressful at times but with Natalie’s supportive professionalism and experience we moved into our new home.We can’t thank her enough."

130 Clarkson Road 

"Frank was highly recommended to me by my mortgage adviser,I hadn't heard much about Frank but had previously had dealings with Natalie before and so was happy to proceed on this basis. The service I received was prompt, professional but also relatable and friendly. I had time constraints as we had found our dream home and Nat understood the importance of a quick sale (working into the evenings and weekend) to ensure we had an offer within one week of advertisement. The service didn't stop there, as we had picked the single busiest time of 2021 to move to avoid the increases in stamp duty... Nat whilst hugely busy herself, kept the pressure on all parties involved to make it happen by the deadline and even helped me when our delivery company cancelled on us last minute. I trusted Frank and they didn't meet expectation but massively exceeded. Highly recommended xx"

3 Pepys Avenue